---
description: Compare SmartCare vs Qualifacts Insync. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare SmartCare vs Qualifacts Insync - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Therapy Notes Software](/directory/32668/therapy-notes/software) > [SmartCare \<span\>vs\</span\> Qualifacts Insync](https://www.capterra.co.za/compare/93204/144484/smartcare/vs/insync-emr)

# Compare SmartCare vs Qualifacts Insync

Canonical: https://www.capterra.co.za/compare/93204/144484/smartcare/vs/insync-emr

> Detailed comparison between SmartCare and Qualifacts Insync. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartCare | Qualifacts Insync |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 1 | 391 |
| **Starting Price** | - | US$75,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SmartCare

Behavioral health orgs, mental health providers, community mental health centers, substance abuse treatment centers

### Qualifacts Insync

We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy.

## Key features

### SmartCare

- Activity Tracking
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Compliance Tracking
- Confirmations/Reminders
- Document Management
- E-Prescribing
- EMR/EHR
- HIPAA Compliant
- Initial Assessments
- Insurance Eligibility Verification
- Medical Billing
- Patient Records Management
- Payment Processing
- Referral Management
- Self Service Portal
- Task Management
- Therapy Notes
- Treatment Planning

### Qualifacts Insync

- Activity Tracking
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Compliance Tracking
- Confirmations/Reminders
- Document Management
- E-Prescribing
- EMR/EHR
- HIPAA Compliant
- Initial Assessments
- Insurance Eligibility Verification
- Medical Billing
- Patient Records Management
- Payment Processing
- Referral Management
- Self Service Portal
- Task Management
- Therapy Notes
- Treatment Planning

## Links

- [View SmartCare Profile](https://www.capterra.co.za/software/93204/smartcare)
- [View Qualifacts Insync Profile](https://www.capterra.co.za/software/144484/insync-emr)
- [View Original Comparison](https://www.capterra.co.za/compare/93204/144484/smartcare/vs/insync-emr)

-----

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