---
description: Compare BeyondTrust Remote Support vs ISL Light. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare BeyondTrust Remote Support vs ISL Light - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [BeyondTrust Remote Support \<span\>vs\</span\> ISL Light](https://www.capterra.co.za/compare/86962/146892/bomgar/vs/isl-light)

# Compare BeyondTrust Remote Support vs ISL Light

Canonical: https://www.capterra.co.za/compare/86962/146892/bomgar/vs/isl-light

> Detailed comparison between BeyondTrust Remote Support and ISL Light. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BeyondTrust Remote Support | ISL Light |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 2010 | 779 |
| **Starting Price** | US$1 995,00 | US$34,90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### ISL Light

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments.  Strongest markets are Japan, Europe and US.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Activity Tracking
- Annotations
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Recording
- Session Transfer
- Surveys & Feedback
- Two-Factor Authentication
- Unattended Access

### ISL Light

- API
- Access Controls/Permissions
- Activity Tracking
- Annotations
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Recording
- Session Transfer
- Surveys & Feedback
- Two-Factor Authentication
- Unattended Access

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.co.za/software/86962/bomgar)
- [View ISL Light Profile](https://www.capterra.co.za/software/146892/isl-light)
- [View Original Comparison](https://www.capterra.co.za/compare/86962/146892/bomgar/vs/isl-light)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare BeyondTrust Remote Support vs ISL Light - Capterra South Africa 2026","description":"Compare BeyondTrust Remote Support vs ISL Light. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/86962/146892/bomgar/vs/isl-light","about":[{"@id":"https://www.capterra.co.za/software/86962/bomgar#software"},{"@id":"https://www.capterra.co.za/software/146892/isl-light#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/86962/146892/bomgar/vs/isl-light#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/86962/146892/bomgar/vs/isl-light#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.za/#organization"},"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA"},{"name":"BeyondTrust Remote Support","description":"BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22b1d579-a833-495e-b479-664334b4bb91.png","url":"https://www.capterra.co.za/software/86962/bomgar","@id":"https://www.capterra.co.za/software/86962/bomgar#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":2010},"offers":{"price":"1995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"ISL Light","description":"ISL Online is a remote desktop and support software for IT teams, MSPs, and enterprises. It enables secure attended and unattended remote access to Windows, Mac, Linux, and mobile devices without needing VPN access or firewall changes. IT teams use ISL Online for help desk support, remote troubleshooting, and managing distributed devices. Security includes AES 256-bit end-to-end encryption, ISO/IEC 27001 certification, 2FA, SSO, audit logs, and session recording. Unlike many remote access tools, ISL Online offers flexible deployment options: cloud (SaaS), self-hosted (on-premise), and Managed Private Cloud (MCP) for organizations requiring full data control. ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Microsoft Intune, and more. A full API is available for custom workflows. ISL Online offers tiered plans. Select plans include unlimited users and managed devices. Free trial available, no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/30fa6e92-e2bc-4b83-a922-f73511481590.png","url":"https://www.capterra.co.za/software/146892/isl-light","@id":"https://www.capterra.co.za/software/146892/isl-light#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":779},"offers":{"price":"34.9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/86962/146892/bomgar/vs/isl-light#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"BeyondTrust Remote Support vs ISL Light","position":3,"item":"https://www.capterra.co.za/compare/86962/146892/bomgar/vs/isl-light","@type":"ListItem"}]}]}
</script>