---
description: Compare protel PMS vs Infor HMS. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare protel PMS vs Infor HMS - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [protel PMS \<span\>vs\</span\> Infor HMS](https://www.capterra.co.za/compare/83669/191402/protel-pms/vs/infor-hms)

# Compare protel PMS vs Infor HMS

Canonical: https://www.capterra.co.za/compare/83669/191402/protel-pms/vs/infor-hms

> Detailed comparison between protel PMS and Infor HMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | protel PMS | Infor HMS |
| **Overall rating** | 3.2/5 | 3.3/5 |
| **Total Reviews** | 25 | 6 |
| **Starting Price** | US$1,00 | US$15,00 |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Videos |

## Best for

### protel PMS

Innovative hotels, from large multi-site to small independents, who rely on technology to do most of the heavy-lifting in their daily operations. We have ideal product variations for all-comers.

### Infor HMS

Hotels, resorts, and casino operators seeking a cloud-based property management system to streamline hotel operations, integrate hospitality systems, and deliver modern guest experiences.

## Key features

### protel PMS

- Billing & Invoicing
- Booking Notes
- Built-in Accounting
- CRM
- Customer Support
- Employee Management
- Front Desk Management
- Group Reservations
- Guest Experience Management
- Marketing Automation
- Multi-Property
- Point of Sale (POS)
- Rate Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Single Property
- Spa/Activity Management
- Task Management
- Third Party Booking

### Infor HMS

- Billing & Invoicing
- Booking Notes
- Built-in Accounting
- CRM
- Customer Support
- Employee Management
- Front Desk Management
- Group Reservations
- Guest Experience Management
- Marketing Automation
- Multi-Property
- Point of Sale (POS)
- Rate Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Single Property
- Spa/Activity Management
- Task Management
- Third Party Booking

## Links

- [View protel PMS Profile](https://www.capterra.co.za/software/83669/protel-pms)
- [View Infor HMS Profile](https://www.capterra.co.za/software/191402/infor-hms)
- [View Original Comparison](https://www.capterra.co.za/compare/83669/191402/protel-pms/vs/infor-hms)

-----

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