---
description: Compare SurveyLab vs Dovetail. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SurveyLab vs Dovetail - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [SurveyLab \<span\>vs\</span\> Dovetail](https://www.capterra.co.za/compare/80891/174077/mysurveylab-com/vs/dovetail)

# Compare SurveyLab vs Dovetail

Canonical: https://www.capterra.co.za/compare/80891/174077/mysurveylab-com/vs/dovetail

> Detailed comparison between SurveyLab and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyLab | Dovetail |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 62 | 97 |
| **Starting Price** | US$49,00 | US$0,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### SurveyLab

SurveyLab is a scalable survey tool designed both for small and medium enterprises, as well as big international organizations. For most demanding clients we offer custom system development.

### Dovetail

Primarily used by researchers, designers, and product teams, customers include Meta, Volvo, AWS, Dyson, and Deloitte.

## Key features

### SurveyLab

- API
- Access Controls/Permissions
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Search/Filter
- Surveys & Feedback
- Tagging
- Trend Analysis
- User Research Analysis
- Visual Analytics

### Dovetail

- API
- Access Controls/Permissions
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Search/Filter
- Surveys & Feedback
- Tagging
- Trend Analysis
- User Research Analysis
- Visual Analytics

## Links

- [View SurveyLab Profile](https://www.capterra.co.za/software/80891/mysurveylab-com)
- [View Dovetail Profile](https://www.capterra.co.za/software/174077/dovetail)
- [View Original Comparison](https://www.capterra.co.za/compare/80891/174077/mysurveylab-com/vs/dovetail)

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