---
description: Compare SAS Customer Intelligence 360 vs Adobe Experience Manager. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SAS Customer Intelligence 360 vs Adobe Experience Manager - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Campaign Management Software](/directory/30012/campaign-management/software) > [SAS Customer Intelligence 360 \<span\>vs\</span\> Adobe Experience Manager](https://www.capterra.co.za/compare/78209/142300/sas-customer-intelligence-360/vs/adobe-experience-manager)

# Compare SAS Customer Intelligence 360 vs Adobe Experience Manager

Canonical: https://www.capterra.co.za/compare/78209/142300/sas-customer-intelligence-360/vs/adobe-experience-manager

> Detailed comparison between SAS Customer Intelligence 360 and Adobe Experience Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SAS Customer Intelligence 360 | Adobe Experience Manager |
| **Overall rating** | 4.9/5 | 4.4/5 |
| **Total Reviews** | 8 | 145 |
| **Starting Price** | US$8 000,00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SAS Customer Intelligence 360

SAS Customer Intelligence 360 anticipates the needs of companies across all geographies, primarily serving chief marketing officers, digital transformation officers, and customers experience leaders.

### Adobe Experience Manager

Adobe Experience Manager is used by marketing teams, content creators, digital experience managers, web developers, brand managers, and enterprise organizations.

## Key features

### SAS Customer Intelligence 360

- API
- Activity Tracking
- CMS Integration
- CRM
- Configurable Workflow
- Content Management
- Conversion Rate Optimization
- Digital Asset Management
- Document Management
- Email Management
- Engagement Tracking
- File Conversion
- Filtering
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Real-Time Analytics
- Social Media Integration
- Video Support
- Web Forms

### Adobe Experience Manager

- API
- Activity Tracking
- CMS Integration
- CRM
- Configurable Workflow
- Content Management
- Conversion Rate Optimization
- Digital Asset Management
- Document Management
- Email Management
- Engagement Tracking
- File Conversion
- Filtering
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Real-Time Analytics
- Social Media Integration
- Video Support
- Web Forms

## Links

- [View SAS Customer Intelligence 360 Profile](https://www.capterra.co.za/software/78209/sas-customer-intelligence-360)
- [View Adobe Experience Manager Profile](https://www.capterra.co.za/software/142300/adobe-experience-manager)
- [View Original Comparison](https://www.capterra.co.za/compare/78209/142300/sas-customer-intelligence-360/vs/adobe-experience-manager)

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