---
description: Compare Wrike vs JIRA Service Management. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Wrike vs JIRA Service Management - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Wrike \<span\>vs\</span\> JIRA Service Management](https://www.capterra.co.za/compare/76113/138769/wrike/vs/jira-service-management)

# Compare Wrike vs JIRA Service Management

Canonical: https://www.capterra.co.za/compare/76113/138769/wrike/vs/jira-service-management

> Detailed comparison between Wrike and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Wrike | JIRA Service Management |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 2887 | 763 |
| **Starting Price** | US$10,00 | US$20,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Wrike

Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment.

### JIRA Service Management

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

## Key features

### Wrike

- API
- Activity Tracking
- Asset Tracking
- Bug Tracking
- Bug/Issue Capture
- Capacity Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Email Management
- For IT Project Management
- Issue Scheduling
- Monitoring
- Project Management
- Projections
- Scheduling
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Team Collaboration

### JIRA Service Management

- API
- Activity Tracking
- Asset Tracking
- Bug Tracking
- Bug/Issue Capture
- Capacity Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Email Management
- For IT Project Management
- Issue Scheduling
- Monitoring
- Project Management
- Projections
- Scheduling
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Team Collaboration

## Links

- [View Wrike Profile](https://www.capterra.co.za/software/76113/wrike)
- [View JIRA Service Management Profile](https://www.capterra.co.za/software/138769/jira-service-management)
- [View Original Comparison](https://www.capterra.co.za/compare/76113/138769/wrike/vs/jira-service-management)

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