---
description: Compare Webex Suite vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Webex Suite vs 3CX - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Webex Suite \<span\>vs\</span\> 3CX](https://www.capterra.co.za/compare/733/158704/webex/vs/3cx)

# Compare Webex Suite vs 3CX

Canonical: https://www.capterra.co.za/compare/733/158704/webex/vs/3cx

> Detailed comparison between Webex Suite and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Webex Suite | 3CX |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 7396 | 465 |
| **Starting Price** | US$25,00 | R350,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Webex Suite

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Real-Time Data
- Recording
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Video Conferencing

### 3CX

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Real-Time Data
- Recording
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Video Conferencing

## Links

- [View Webex Suite Profile](https://www.capterra.co.za/software/733/webex)
- [View 3CX Profile](https://www.capterra.co.za/software/158704/3cx)
- [View Original Comparison](https://www.capterra.co.za/compare/733/158704/webex/vs/3cx)

-----

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