Alchemer vs Social Places
Starting Price
US$49,00/month
Not provided by vendor
Ratings
Best for
From survey software to enterprise customer-feedback management, Alchemer helps organizations understand and transform how they engage with their markets, customers, and employees.
Customer feedback and reputation management platform designed for multi-location and franchise brands, restaurants, banks, telecommunication businesses, retailers, as well as government officials.
Features
- Alerts/Notifications
- Customer Database
- Customizable Forms
- Data Visualization
- Feedback Management
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Alerts/Notifications
- Customer Database
- Customizable Forms
- Data Visualization
- Feedback Management
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
Platform
Web/Installed
Mobile
Web/Installed
Mobile
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
