---
description: Compare Workday HCM vs ServiceNow HR Service Delivery. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Workday HCM vs ServiceNow HR Service Delivery - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Workday HCM \<span\>vs\</span\> ServiceNow HR Service Delivery](https://www.capterra.co.za/compare/66908/152878/workday-hcm/vs/servicenow-hr-service-management)

# Compare Workday HCM vs ServiceNow HR Service Delivery

Canonical: https://www.capterra.co.za/compare/66908/152878/workday-hcm/vs/servicenow-hr-service-management

> Detailed comparison between Workday HCM and ServiceNow HR Service Delivery. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Workday HCM | ServiceNow HR Service Delivery |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 1733 | 7 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation, Videos |

## Best for

### Workday HCM

Workday HCM is used by HR departments, talent acquisition teams, payroll managers, workforce planners, and global organizations.

### ServiceNow HR Service Delivery

Designed for midsize to large business across all industries that need to deliver a great enterprise-wide employee experiences.

## Key features

### Workday HCM

- Activity Tracking
- Ad hoc Reporting
- Analytics
- Applicant Tracking
- Configurable Workflow
- Customizable Reports
- Dashboard
- Employee Engagement Software
- Employee Onboarding
- Employee Portal
- Employee Self Service
- HR Management
- Monitoring
- Performance Management
- Performance Review Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Talent Management
- Workflow Management

### ServiceNow HR Service Delivery

- Activity Tracking
- Ad hoc Reporting
- Analytics
- Applicant Tracking
- Configurable Workflow
- Customizable Reports
- Dashboard
- Employee Engagement Software
- Employee Onboarding
- Employee Portal
- Employee Self Service
- HR Management
- Monitoring
- Performance Management
- Performance Review Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Talent Management
- Workflow Management

## Links

- [View Workday HCM Profile](https://www.capterra.co.za/software/66908/workday-hcm)
- [View ServiceNow HR Service Delivery Profile](https://www.capterra.co.za/software/152878/servicenow-hr-service-management)
- [View Original Comparison](https://www.capterra.co.za/compare/66908/152878/workday-hcm/vs/servicenow-hr-service-management)

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