---
description: Compare Radmin vs InvGate Service Management. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Radmin vs InvGate Service Management - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Radmin \<span\>vs\</span\> InvGate Service Management](https://www.capterra.co.za/compare/65611/133392/remote-administrator/vs/service-desk)

# Compare Radmin vs InvGate Service Management

Canonical: https://www.capterra.co.za/compare/65611/133392/remote-administrator/vs/service-desk

> Detailed comparison between Radmin and InvGate Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Radmin | InvGate Service Management |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 6 | 108 |
| **Starting Price** | £49,00 | US$17,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Best for

### Radmin

Designed for IT administrators, universities, hospitals, and more, a remote desktop solution that helps troubleshoot PCs, switch computers off remotely, access files, scan IP addresses, etc.

### InvGate Service Management

Medium to large organizations. Private enterprises in all industries, Government Organisations, NGOs, and Educational Institutions all rely on InvGate Service Management to meet ITSM needs.

## Key features

### Radmin

- Remote Access/Control

### InvGate Service Management

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Configurable Workflow
- Contract/License Management
- Customer Complaint Tracking
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- Monitoring
- Multi-Channel Communication
- Project Management
- Remote Access/Control
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Radmin Profile](https://www.capterra.co.za/software/65611/remote-administrator)
- [View InvGate Service Management Profile](https://www.capterra.co.za/software/133392/service-desk)
- [View Original Comparison](https://www.capterra.co.za/compare/65611/133392/remote-administrator/vs/service-desk)

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