---
description: Compare LiveChat vs Chaport. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChat vs Chaport - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat \<span\>vs\</span\> Chaport](https://www.capterra.co.za/compare/62194/164545/livechat/vs/chaport-live-chat)

# Compare LiveChat vs Chaport

Canonical: https://www.capterra.co.za/compare/62194/164545/livechat/vs/chaport-live-chat

> Detailed comparison between LiveChat and Chaport. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Chaport |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 1715 | 63 |
| **Starting Price** | US$25,00 | US$29,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Chaport

E-commerce, software vendors, and other companies of all sizes that want to engage with their website visitors, get more qualified leads, increase sales, improve and automate customer service.

## Key features

### LiveChat

- API
- CRM
- Canned Responses
- Chat/Messaging
- Communication Management
- Customer History
- Email Management
- Knowledge Management
- Language Detection
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Chaport

- API
- CRM
- Canned Responses
- Chat/Messaging
- Communication Management
- Customer History
- Email Management
- Knowledge Management
- Language Detection
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.co.za/software/62194/livechat)
- [View Chaport Profile](https://www.capterra.co.za/software/164545/chaport-live-chat)
- [View Original Comparison](https://www.capterra.co.za/compare/62194/164545/livechat/vs/chaport-live-chat)

-----

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