---
description: Compare Salesforce Sales Cloud vs Creatio CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Salesforce Sales Cloud vs Creatio CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Creatio CRM](https://www.capterra.co.za/compare/61368/130149/salesforce/vs/bpm-online-crm)

# Compare Salesforce Sales Cloud vs Creatio CRM

Canonical: https://www.capterra.co.za/compare/61368/130149/salesforce/vs/bpm-online-crm

> Detailed comparison between Salesforce Sales Cloud and Creatio CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Creatio CRM |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 18768 | 133 |
| **Starting Price** | US$25,00 | US$25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### Creatio CRM

New era CRM to manage all customer and operational workflows with no-code and AI at its core.

## Key features

### Salesforce Sales Cloud

- AI/Machine Learning
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Engagement Tracking
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Web-based Deployment

### Creatio CRM

- AI/Machine Learning
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Engagement Tracking
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Web-based Deployment

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.co.za/software/61368/salesforce)
- [View Creatio CRM Profile](https://www.capterra.co.za/software/130149/bpm-online-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/61368/130149/salesforce/vs/bpm-online-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Salesforce Sales Cloud vs Creatio CRM - Capterra South Africa 2026","description":"Compare Salesforce Sales Cloud vs Creatio CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/61368/130149/salesforce/vs/bpm-online-crm","about":[{"@id":"https://www.capterra.co.za/software/61368/salesforce#software"},{"@id":"https://www.capterra.co.za/software/130149/bpm-online-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/61368/130149/salesforce/vs/bpm-online-crm#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/61368/130149/salesforce/vs/bpm-online-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Salesforce Sales Cloud","description":"Salesforce Sales Cloud is a robust sales platform that streamlines processes, boosts productivity, and drives revenue growth. This AI-powered CRM integrates human sales efforts with intelligent agents to speed up the sales cycle. It offers visibility into the sales pipeline, providing insights for faster prospecting and opportunity management. Automation features reduce manual tasks, allowing sales reps to focus on high-value activities and close deals more quickly. A key feature is its ability to unify data from various sources, creating a comprehensive customer view. With Salesforce's AI, the platform offers smarter insights and recommendations, helping sales teams sell more effectively. Integrating with other Salesforce solutions like Revenue Cloud, Sales Cloud forms a connected revenue ecosystem. Its intuitive interface simplifies the tech stack, enhances productivity, and supports growth, offering tools for automating CRM updates and optimizing forecasts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/730292f7-ee03-4275-80b0-08b59e8d9bd0.png","url":"https://www.capterra.co.za/software/61368/salesforce","@id":"https://www.capterra.co.za/software/61368/salesforce#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":18768},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Creatio CRM","description":"Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. \n\nCreatio is best suited for mid-size and large organizations, and its offerings include: \n\n- Creatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration.\n\n-Creatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration.\n\n- Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/03deaf80-4057-4ab6-878e-2809edc1e410.png","url":"https://www.capterra.co.za/software/130149/bpm-online-crm","@id":"https://www.capterra.co.za/software/130149/bpm-online-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":133},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/61368/130149/salesforce/vs/bpm-online-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Sales Assistant Software","position":2,"item":"/directory/34135/ai-sales-assistant/software","@type":"ListItem"},{"name":"Salesforce Sales Cloud vs Creatio CRM","position":3,"item":"https://www.capterra.co.za/compare/61368/130149/salesforce/vs/bpm-online-crm","@type":"ListItem"}]}]}
</script>