---
description: Compare Salesforce Sales Cloud vs Shop Boss. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Salesforce Sales Cloud vs Shop Boss - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/12/sales-force-automation/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Shop Boss](https://www.capterra.co.za/compare/61368/121909/salesforce/vs/shop-boss-pro)

# Compare Salesforce Sales Cloud vs Shop Boss

Canonical: https://www.capterra.co.za/compare/61368/121909/salesforce/vs/shop-boss-pro

> Detailed comparison between Salesforce Sales Cloud and Shop Boss. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Shop Boss |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 18768 | 89 |
| **Starting Price** | US$25,00 | US$199,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### Shop Boss

Designed for auto repair shops, multi-location and independent auto shops, the automotive shop management software helps run repair services business, build customer loyalty, and boost profits.

## Key features

### Salesforce Sales Cloud

- API
- Access Controls/Permissions
- Accounting
- Appointment Scheduling
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customer History
- Customizable Reports
- Customizable Templates
- Employee Management
- Financial Management
- Marketing Automation
- Performance Metrics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Scheduling
- Workflow Management

### Shop Boss

- API
- Access Controls/Permissions
- Accounting
- Appointment Scheduling
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customer History
- Customizable Reports
- Customizable Templates
- Employee Management
- Financial Management
- Marketing Automation
- Performance Metrics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Scheduling
- Workflow Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.co.za/software/61368/salesforce)
- [View Shop Boss Profile](https://www.capterra.co.za/software/121909/shop-boss-pro)
- [View Original Comparison](https://www.capterra.co.za/compare/61368/121909/salesforce/vs/shop-boss-pro)

-----

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