---
description: Compare Basecamp vs Request Tracker. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Basecamp vs Request Tracker - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Basecamp \<span\>vs\</span\> Request Tracker](https://www.capterra.co.za/compare/56808/210595/basecamp/vs/request-tracker)

# Compare Basecamp vs Request Tracker

Canonical: https://www.capterra.co.za/compare/56808/210595/basecamp/vs/request-tracker

> Detailed comparison between Basecamp and Request Tracker. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Basecamp | Request Tracker |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 14406 | 3 |
| **Starting Price** | US$15,00 | US$25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Linux (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Basecamp

Entrepreneurs, freelancers, small businesses, and groups inside large organizations.

### Request Tracker

Used by organizations of all sizes across IT, education, healthcare, and government, RT is a flexible, customizable ticketing system that integrates easily with existing tools and workflows.

## Key features

### Basecamp

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Live Chat
- Monitoring
- Project Management
- Project Planning
- Project Templates
- Real-Time Chat
- Recurring Tasks
- Search/Filter
- Surveys & Feedback
- Task Editing
- Task Scheduling
- Task Tagging
- Time Tracking
- Workflow Management

### Request Tracker

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Live Chat
- Monitoring
- Project Management
- Project Planning
- Project Templates
- Real-Time Chat
- Recurring Tasks
- Search/Filter
- Surveys & Feedback
- Task Editing
- Task Scheduling
- Task Tagging
- Time Tracking
- Workflow Management

## Links

- [View Basecamp Profile](https://www.capterra.co.za/software/56808/basecamp)
- [View Request Tracker Profile](https://www.capterra.co.za/software/210595/request-tracker)
- [View Original Comparison](https://www.capterra.co.za/compare/56808/210595/basecamp/vs/request-tracker)

-----

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