---
description: Compare Solve CRM vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Solve CRM vs Bigin by Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Solve CRM \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.co.za/compare/41409/204998/solve360/vs/bigin-by-zoho-crm)

# Compare Solve CRM vs Bigin by Zoho CRM

Canonical: https://www.capterra.co.za/compare/41409/204998/solve360/vs/bigin-by-zoho-crm

> Detailed comparison between Solve CRM and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Solve CRM | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 144 | 742 |
| **Starting Price** | US$25,00 | US$1,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Solve CRM

Delivers exceptional mobile apps to businesses who need to manage field workflow within a customer or project context. Trending with HVAC, Industrial Equipment, Smart Tech, Property Management.

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

## Key features

### Solve CRM

- API
- Billing & Invoicing
- CRM
- Calendar/Reminder System
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling
- Search/Filter
- Segmentation

### Bigin by Zoho CRM

- API
- Billing & Invoicing
- CRM
- Calendar/Reminder System
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling
- Search/Filter
- Segmentation

## Links

- [View Solve CRM Profile](https://www.capterra.co.za/software/41409/solve360)
- [View Bigin by Zoho CRM Profile](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/41409/204998/solve360/vs/bigin-by-zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Solve CRM vs Bigin by Zoho CRM - Capterra South Africa 2026","description":"Compare Solve CRM vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/41409/204998/solve360/vs/bigin-by-zoho-crm","about":[{"@id":"https://www.capterra.co.za/software/41409/solve360#software"},{"@id":"https://www.capterra.co.za/software/204998/bigin-by-zoho-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/41409/204998/solve360/vs/bigin-by-zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/41409/204998/solve360/vs/bigin-by-zoho-crm#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Solve CRM","description":"Major web update in 2020 | A service management CRM, renowned for service management, scheduling and sales. Delivers exceptional iOS + Android apps to businesses who need to manage field workflow within a customer or project context. Includes robust desktop platform and amazing Google, QuickBooks, Xero and online form integrations.\n\nSolve is also used to surface real-time equipment data onto customer records and dispatch workflow. Ask us how.\n\nRecognized for outstanding support by thousands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d6517fa1-4316-4489-87ad-32d85ea17aaa.png","url":"https://www.capterra.co.za/software/41409/solve360","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/41409/solve360#software","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":144},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Bigin by Zoho CRM","description":"Bigin is an AI-powered, pipeline-centric CRM built and priced for small businesses. It brings leads, deals, and every customer conversation: email, calls, and WhatsApp into one workspace, with meaningful AI built in. Over 50,000+ businesses across 150+ countries run on Bigin. \n\nCreate team pipelines for every business operation: sales, onboarding, delivery, and support, and use connected pipelines to automate handoffs between them. Built-in telephony, email, customizable dashboards, and workflow automation keep everything moving. Zia, Bigin's built-in AI, drafts and summarizes emails, summarizes records and WhatsApp threads, and runs Zia Agents that handle replies, spot cross-sell opportunities, and analyze lost deals. MCP support connects AI tools like Claude to your data.\n\nBigin offers four editions - Free, Express, Premier, and Bigin 360, with paid plans from $7/user/month. 25+ ready-made CRM templates available and setup takes 30 minutes. Apps for iOS, iPadOS, Android, and macOS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15e7733a-538c-431f-96d8-917898e27b9a.jpeg","url":"https://www.capterra.co.za/software/204998/bigin-by-zoho-crm","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/204998/bigin-by-zoho-crm#software","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":742},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Field Service Management Software","position":2,"item":"/directory/10009/field-service-management/software","@type":"ListItem"},{"name":"Solve CRM vs Bigin by Zoho CRM","position":3,"item":"https://www.capterra.co.za/compare/41409/204998/solve360/vs/bigin-by-zoho-crm","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/41409/204998/solve360/vs/bigin-by-zoho-crm#breadcrumblist"}]}
</script>
