---
description: Compare SurveyMonkey vs Jotform. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SurveyMonkey vs Jotform - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [SurveyMonkey \<span\>vs\</span\> Jotform](https://www.capterra.co.za/compare/32728/158456/surveymonkey/vs/jotform-4-0)

# Compare SurveyMonkey vs Jotform

Canonical: https://www.capterra.co.za/compare/32728/158456/surveymonkey/vs/jotform-4-0

> Detailed comparison between SurveyMonkey and Jotform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Jotform |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 10427 | 2794 |
| **Starting Price** | US$30,00 | US$39,00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Jotform

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Key features

### SurveyMonkey

- API
- Autofill
- Continuous Feedback
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Real-Time Data
- Reminders
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Web Forms
- Website Integration
- Word Clouds

### Jotform

- API
- Autofill
- Continuous Feedback
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Real-Time Data
- Reminders
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Web Forms
- Website Integration
- Word Clouds

## Links

- [View SurveyMonkey Profile](https://www.capterra.co.za/software/32728/surveymonkey)
- [View Jotform Profile](https://www.capterra.co.za/software/158456/jotform-4-0)
- [View Original Comparison](https://www.capterra.co.za/compare/32728/158456/surveymonkey/vs/jotform-4-0)

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