---
description: Compare SurveyMonkey vs Waitwhile. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SurveyMonkey vs Waitwhile - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> Waitwhile](https://www.capterra.co.za/compare/32728/152494/surveymonkey/vs/waitwhile)

# Compare SurveyMonkey vs Waitwhile

Canonical: https://www.capterra.co.za/compare/32728/152494/surveymonkey/vs/waitwhile

> Detailed comparison between SurveyMonkey and Waitwhile. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Waitwhile |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 10455 | 63 |
| **Starting Price** | US$30,00 | US$29,00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Waitwhile

Any business managing guests queues / walk-ins / waitlists - restaurants, barbershops, salons, schools, rental services, events, hospitals, retailers and many other.

## Key features

### SurveyMonkey

- API
- Access Controls/Permissions
- Alerts/Notifications
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Dashboard
- Email Marketing
- Engagement Tracking
- Mobile Access
- Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging

### Waitwhile

- API
- Access Controls/Permissions
- Alerts/Notifications
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Fields
- Dashboard
- Email Marketing
- Engagement Tracking
- Mobile Access
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- SMS Messaging

## Links

- [View SurveyMonkey Profile](https://www.capterra.co.za/software/32728/surveymonkey)
- [View Waitwhile Profile](https://www.capterra.co.za/software/152494/waitwhile)
- [View Original Comparison](https://www.capterra.co.za/compare/32728/152494/surveymonkey/vs/waitwhile)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare SurveyMonkey vs Waitwhile - Capterra South Africa 2026","description":"Compare SurveyMonkey vs Waitwhile. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/32728/152494/surveymonkey/vs/waitwhile","about":[{"@id":"https://www.capterra.co.za/software/32728/surveymonkey#software"},{"@id":"https://www.capterra.co.za/software/152494/waitwhile#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/32728/152494/surveymonkey/vs/waitwhile#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/32728/152494/surveymonkey/vs/waitwhile#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA"},{"name":"SurveyMonkey","description":"SurveyMonkey is a survey platform that helps organizations create surveys, collect feedback, and analyze insights. The AI-based builder allows users to design professional surveys using templates or starting from scratch. Advanced targeting features enable organizations to reach specific audiences through various distribution methods.\n\nThe platform offers AI-driven analytics that identify patterns and themes in collected data. SurveyMonkey integrates with business applications to streamline workflows and scale programs. Enterprise-grade security features maintain data protection and compliance standards.\n\nSurveyMonkey supports various business functions including customer experience measurement, employee engagement assessment, and market research. The platform combines an intuitive interface with analytical capabilities to help organizations gather and interpret feedback effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6d5f7728-9dc7-4ce9-a848-5371458a4a8a.png","url":"https://www.capterra.co.za/software/32728/surveymonkey","@id":"https://www.capterra.co.za/software/32728/surveymonkey#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10455},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Waitwhile","description":"Waitwhile is a customizable cloud-based solution that any organization can use to create the perfect end-to-end customer flows with waitlists, appointments, messaging, and analytics across any number of locations. Waitwhile lets visitors wait from anywhere and track their status in real-time – while helping businesses automate customer flows, reduce wait times, and speed up operations with machine learning.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/521b1e00-eb43-4015-9da3-64cef9604feb.png","url":"https://www.capterra.co.za/software/152494/waitwhile","@id":"https://www.capterra.co.za/software/152494/waitwhile#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":63},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.za/compare/32728/152494/surveymonkey/vs/waitwhile#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"360 Degree Feedback Software","position":2,"item":"/directory/30666/360-degree-feedback/software","@type":"ListItem"},{"name":"SurveyMonkey vs Waitwhile","position":3,"item":"https://www.capterra.co.za/compare/32728/152494/surveymonkey/vs/waitwhile","@type":"ListItem"}]}]}
</script>
