---
description: Compare Appen vs Fathom. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Appen vs Fathom - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Transcription Software](/directory/31836/transcription/software) > [Appen \<span\>vs\</span\> Fathom](https://www.capterra.co.za/compare/210755/1037530/appen/vs/fathom)

# Compare Appen vs Fathom

Canonical: https://www.capterra.co.za/compare/210755/1037530/appen/vs/fathom

> Detailed comparison between Appen and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Appen | Fathom |
| **Overall rating** | 4.1/5 | 5.0/5 |
| **Total Reviews** | 40 | 807 |
| **Starting Price** | - | US$15,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Not Offered | Webinars, Documentation |

## Best for

### Appen

We have 27 years' experience helping leaders deploy world-class AI and ML solutions by delivering quality data collection, data annotation and model evaluation via our platform and services.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### Appen

- AI/Machine Learning
- API
- Annotations
- Automatic Transcription
- Chatbot
- Code-free Development
- Match & Merge
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition
- Speech-to-Text Analysis
- Timecoding
- Virtual Personal Assistant (VPA)

### Fathom

- AI/Machine Learning
- API
- Annotations
- Automatic Transcription
- Call Tracking
- Chatbot
- Code-free Development
- Multi-Language
- Natural Language Processing
- Real-Time Data
- Recording
- Reminders
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition
- Speech-to-Text Analysis
- Timecoding
- Video Conferencing

## Links

- [View Appen Profile](https://www.capterra.co.za/software/210755/appen)
- [View Fathom Profile](https://www.capterra.co.za/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.co.za/compare/210755/1037530/appen/vs/fathom)

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