---
description: Compare CommPeak VoIP Service vs 800.com. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CommPeak VoIP Service vs 800.com - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [CommPeak VoIP Service \<span\>vs\</span\> 800.com](https://www.capterra.co.za/compare/207820/208208/commpeak-voip-service/vs/800-com)

# Compare CommPeak VoIP Service vs 800.com

Canonical: https://www.capterra.co.za/compare/207820/208208/commpeak-voip-service/vs/800-com

> Detailed comparison between CommPeak VoIP Service and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CommPeak VoIP Service | 800.com |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 59 | 347 |
| **Starting Price** | - | US$149,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### CommPeak VoIP Service

Suited for companies running international calling who need high-quality voice connectivity, budget control, and scalable channel capacity.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### CommPeak VoIP Service

- API
- Alerts/Notifications
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Caller ID
- Customizable Reports
- Online Voice Transmission
- Reporting & Statistics
- Third-Party Integrations

### 800.com

- API
- Alerts/Notifications
- Archiving & Retention
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Customizable Reports
- Keyword Tracking
- Live Chat
- Online Voice Transmission
- Recording
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View CommPeak VoIP Service Profile](https://www.capterra.co.za/software/207820/commpeak-voip-service)
- [View 800.com Profile](https://www.capterra.co.za/software/208208/800-com)
- [View Original Comparison](https://www.capterra.co.za/compare/207820/208208/commpeak-voip-service/vs/800-com)

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