---
description: Compare Syncro vs Autotask PSA. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Syncro vs Autotask PSA - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Syncro \<span\>vs\</span\> Autotask PSA](https://www.capterra.co.za/compare/207618/1004024/syncro/vs/autotask-psa)

# Compare Syncro vs Autotask PSA

Canonical: https://www.capterra.co.za/compare/207618/1004024/syncro/vs/autotask-psa

> Detailed comparison between Syncro and Autotask PSA. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Syncro | Autotask PSA |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 149 | 156 |
| **Starting Price** | US$129,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### Syncro

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

### Autotask PSA

\-

## Key features

### Syncro

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Management
- IT Asset Management
- Incident Management
- Invoice Management
- Issue Management
- Project Management
- Real-Time Data
- Real-Time Reporting
- Scheduling
- Support Ticket Management
- Task Scheduling
- Workflow Management

### Autotask PSA

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Management
- IT Asset Management
- Incident Management
- Invoice Management
- Issue Management
- Project Management
- Real-Time Data
- Real-Time Reporting
- Scheduling
- Support Ticket Management
- Task Scheduling
- Workflow Management

## Links

- [View Syncro Profile](https://www.capterra.co.za/software/207618/syncro)
- [View Autotask PSA Profile](https://www.capterra.co.za/software/1004024/autotask-psa)
- [View Original Comparison](https://www.capterra.co.za/compare/207618/1004024/syncro/vs/autotask-psa)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Syncro vs Autotask PSA - Capterra South Africa 2026","description":"Compare Syncro vs Autotask PSA. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/207618/1004024/syncro/vs/autotask-psa","about":[{"@id":"https://www.capterra.co.za/software/207618/syncro#software"},{"@id":"https://www.capterra.co.za/software/1004024/autotask-psa#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/207618/1004024/syncro/vs/autotask-psa#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/207618/1004024/syncro/vs/autotask-psa#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Syncro","description":"Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It unifies remote monitoring and management, professional services automation, and Microsoft 365 security in a single system. Technicians get complete endpoint visibility, automated patch management, Splashtop remote access, SLA-driven ticketing, and Microsoft 365 security enforcement from one console, with no per-device fees. Flat per-technician pricing means costs scale with your headcount, not your device count.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0091fb7f-fd11-499f-84b6-74c7f7c91357.png","url":"https://www.capterra.co.za/software/207618/syncro","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/207618/syncro#software","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":149},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"Autotask PSA","description":"Autotask PSA is a secure, reliable and fully-featured cloud PSA helping MSPs and IT Service Providers run their IT managed services business. The modern and easy-to-use PSA's integrated modules include Service Desk, CRM/Contact Management, Document Management, Outsourcing, Project Management, Contract Administration, Time Tracking, Billing, Reporting and Business Analytics - to provide a singular view of the entire business and drive efficiency, accountability, insight, and profitability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bb5f35bf-a093-4da5-8ab6-99dc3376f25e.jpeg","url":"https://www.capterra.co.za/software/1004024/autotask-psa","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1004024/autotask-psa#software","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":156},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"Syncro vs Autotask PSA","position":3,"item":"https://www.capterra.co.za/compare/207618/1004024/syncro/vs/autotask-psa","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/207618/1004024/syncro/vs/autotask-psa#breadcrumblist"}]}
</script>