---
description: Compare SugarCRM vs Infor CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare SugarCRM vs Infor CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SugarCRM \<span\>vs\</span\> Infor CRM](https://www.capterra.co.za/compare/20344/148351/sugarcrm/vs/infor-crm)

# Compare SugarCRM vs Infor CRM

Canonical: https://www.capterra.co.za/compare/20344/148351/sugarcrm/vs/infor-crm

> Detailed comparison between SugarCRM and Infor CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Infor CRM |
| **Overall rating** | 3.8/5 | 3.7/5 |
| **Total Reviews** | 410 | 25 |
| **Starting Price** | US$59,00 | US$65,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SugarCRM

Designed for B2B organisations ranging from 50-8,000 employees. We cater to B2B organisations in USA, APAC, Middle East and Europe, including the UK, DACH, Nordics, Benelux, France, Italy and Spain.

### Infor CRM

Infor CRM provides robust, flexible solutions in over 70 industries.

## Key features

### SugarCRM

- CRM
- Calendar/Reminder System
- Customer Engagement
- Customer Social Profiles
- Dashboard
- Email Marketing
- Lead Management
- Marketing Automation
- Monitoring
- Process/Workflow Automation
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Social Media Monitoring
- Task Management
- Territory Management
- Web-based Deployment
- Workflow Management

### Infor CRM

- CRM
- Calendar/Reminder System
- Customer Engagement
- Customer Social Profiles
- Dashboard
- Email Marketing
- Lead Management
- Marketing Automation
- Monitoring
- Process/Workflow Automation
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Social Media Monitoring
- Task Management
- Territory Management
- Web-based Deployment
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.capterra.co.za/software/20344/sugarcrm)
- [View Infor CRM Profile](https://www.capterra.co.za/software/148351/infor-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/20344/148351/sugarcrm/vs/infor-crm)

-----

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