---
description: Compare SugarCRM vs webCRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SugarCRM vs webCRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SugarCRM \<span\>vs\</span\> webCRM](https://www.capterra.co.za/compare/20344/112291/sugarcrm/vs/webcrm)

# Compare SugarCRM vs webCRM

Canonical: https://www.capterra.co.za/compare/20344/112291/sugarcrm/vs/webcrm

> Detailed comparison between SugarCRM and webCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | webCRM |
| **Overall rating** | 3.8/5 | 4.5/5 |
| **Total Reviews** | 411 | 19 |
| **Starting Price** | US$59,00 | €25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SugarCRM

Designed for B2B organisations ranging from 50-8,000 employees. We cater to B2B organisations in USA, APAC, Middle East and Europe, including the UK, DACH, Nordics, Benelux, France, Italy and Spain.

### webCRM

webCRM is perfect for SME customers who are now ready for the next level of CRM system to grow their company.

## Key features

### SugarCRM

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Contact Database
- Customer Database
- Email Marketing
- Lead Management
- Mobile Access
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Sales Forecasting
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Territory Management

### webCRM

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Contact Database
- Customer Database
- Email Marketing
- Lead Management
- Mobile Access
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Sales Forecasting
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Territory Management

## Links

- [View SugarCRM Profile](https://www.capterra.co.za/software/20344/sugarcrm)
- [View webCRM Profile](https://www.capterra.co.za/software/112291/webcrm)
- [View Original Comparison](https://www.capterra.co.za/compare/20344/112291/sugarcrm/vs/webcrm)

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