---
description: Compare UmfrageOnline vs SurveySense. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare UmfrageOnline vs SurveySense - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [UmfrageOnline \<span\>vs\</span\> SurveySense](https://www.capterra.co.za/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool)

# Compare UmfrageOnline vs SurveySense

Canonical: https://www.capterra.co.za/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool

> Detailed comparison between UmfrageOnline and SurveySense. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UmfrageOnline | SurveySense |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 1635 | 1 |
| **Starting Price** | US$35,00 | US$19,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Knowledge Base |
| **Training** | - | - |

## Best for

### UmfrageOnline

Businesses owners wanting to create and carry out customer surveys.

### SurveySense

SurveySense caters to marketing professionals, customer success managers, and market researchers.

## Key features

### UmfrageOnline

- Customizable Branding
- Customizable Questions
- Customizable Templates
- Dynamic Content
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Question Library
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customization

### SurveySense

- Mobile Survey
- Multi-Channel Distribution
- Reporting/Analytics
- Survey Builder

## Links

- [View UmfrageOnline Profile](https://www.capterra.co.za/software/201674/enquetes-maken)
- [View SurveySense Profile](https://www.capterra.co.za/software/1041504/customer-feedback-tool)
- [View Original Comparison](https://www.capterra.co.za/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool)

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