---
description: Compare HaloITSM vs Milvus. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare HaloITSM vs Milvus - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [HaloITSM \<span\>vs\</span\> Milvus](https://www.capterra.co.za/compare/200140/202528/haloitsm/vs/milvus)

# Compare HaloITSM vs Milvus

Canonical: https://www.capterra.co.za/compare/200140/202528/haloitsm/vs/milvus

> Detailed comparison between HaloITSM and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HaloITSM | Milvus |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 43 | 298 |
| **Starting Price** | £45,00 | US$25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars |

## Best for

### HaloITSM

Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.

### Milvus

Small to large companies that want to be proactive and deliver the best customer service to their final clients.

## Key features

### HaloITSM

- API
- Access Controls/Permissions
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customizable Reports
- Email Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- License Management
- Maintenance Scheduling
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management

### Milvus

- API
- Access Controls/Permissions
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customizable Reports
- Email Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- License Management
- Maintenance Scheduling
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management

## Links

- [View HaloITSM Profile](https://www.capterra.co.za/software/200140/haloitsm)
- [View Milvus Profile](https://www.capterra.co.za/software/202528/milvus)
- [View Original Comparison](https://www.capterra.co.za/compare/200140/202528/haloitsm/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare HaloITSM vs Milvus - Capterra South Africa 2026","description":"Compare HaloITSM vs Milvus. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/200140/202528/haloitsm/vs/milvus","about":[{"@id":"https://www.capterra.co.za/software/200140/haloitsm#software"},{"@id":"https://www.capterra.co.za/software/202528/milvus#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/200140/202528/haloitsm/vs/milvus#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/200140/202528/haloitsm/vs/milvus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"HaloITSM","description":"HaloITSM is a single, all-inclusive Enterprise Service Management solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike.\n\nHaloITSM will standardize your processes, deliver valuable analytics, and extend to the needs of any department within your organisation. Match your service delivery to the true needs of your business - present, and future.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ab853b12-6384-41bb-8e6b-3dbb71e07ead.png","url":"https://www.capterra.co.za/software/200140/haloitsm","@id":"https://www.capterra.co.za/software/200140/haloitsm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":43},"offers":{"price":"45","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Milvus","description":"Milvus is the most comprehensive and intelligent customer service and support management solution. Our omnichannel platform optimizes your team management, which means increased efficiency and productivity. We offer a variety of functionalities, including intelligent ticket management, call monitoring from start to finish, device monitoring, project management, remote control of customer machines, and service integration with artificial intelligence.","url":"https://www.capterra.co.za/software/202528/milvus","@id":"https://www.capterra.co.za/software/202528/milvus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":298},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/200140/202528/haloitsm/vs/milvus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/30077/it-asset-management/software","@type":"ListItem"},{"name":"HaloITSM vs Milvus","position":3,"item":"https://www.capterra.co.za/compare/200140/202528/haloitsm/vs/milvus","@type":"ListItem"}]}]}
</script>