---
description: Compare CRM Software App vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CRM Software App vs Bigin by Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM for Small Businesses&#10;](/directory/31583/small-business-crm/software) > [CRM Software App \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.co.za/compare/199936/204998/crm-software-app/vs/bigin-by-zoho-crm)

# Compare CRM Software App vs Bigin by Zoho CRM

Canonical: https://www.capterra.co.za/compare/199936/204998/crm-software-app/vs/bigin-by-zoho-crm

> Detailed comparison between CRM Software App and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CRM Software App | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 4 | 731 |
| **Starting Price** | - | US$1,00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Mac (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Best for

### CRM Software App

Designed for small businesses, it is a CRM solution that provides task management, appointment scheduling, social media marketing, and more.

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Key features

### CRM Software App

- Calendar/Reminder System
- Contact Management
- Document Storage
- Lead Management
- Lead Qualification
- Social Media Integration
- Task Management

### Bigin by Zoho CRM

- Calendar/Reminder System
- Channel Management
- Client Management
- Contact Management
- Customizable Reports
- Deal Management
- Document Storage
- For Startups
- Lead Management
- Lead Qualification
- Monitoring
- Pipeline Reports
- Product Catalog
- Real-Time Data
- Sales Activity Management
- Scheduling
- Social Media Integration
- Task Management
- Transfers/Routing
- Web-based Deployment

## Links

- [View CRM Software App Profile](https://www.capterra.co.za/software/199936/crm-software-app)
- [View Bigin by Zoho CRM Profile](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/199936/204998/crm-software-app/vs/bigin-by-zoho-crm)

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