Sensorio vs Zoho Desk

Best for

Who Uses This Software?

Not provided by vendor
Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.
Pricing

Starting Price

N/A
US$12,00/month

Free Trial

  • Yes

Free Version

  • Yes

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Account Management
  • Communication Management
  • Complaint Classification
  • Customer Engagement
  • Customer Lifecycle Management
  • Email Management
  • Escalation Management
  • Interactive Content
  • Survey/Poll Management
  • Usage Tracking/Analytics
  • Account Management
  • Communication Management
  • Complaint Classification
  • Customer Engagement
  • Customer Lifecycle Management
  • Email Management
  • Escalation Management
  • Interactive Content
  • Survey/Poll Management
  • Usage Tracking/Analytics
Ratings

Overall

4.5/5

Ease of Use

4.4/5

Customer Service

4.3/5

Features & Functionality

4.4/5

Value for Money

4.5/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars