---
description: Compare Plum Voice vs iPlum. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Plum Voice vs iPlum - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Plum Voice \<span\>vs\</span\> iPlum](https://www.capterra.co.za/compare/19653/1013139/plum-voice-hosted-ivr/vs/iplum)

# Compare Plum Voice vs iPlum

Canonical: https://www.capterra.co.za/compare/19653/1013139/plum-voice-hosted-ivr/vs/iplum

> Detailed comparison between Plum Voice and iPlum. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Plum Voice | iPlum |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 30 | 3 |
| **Starting Price** | US$200,00 | US$8,99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Plum Voice

Plum Voice collaborates with technology service providers to create AI-powered programammable communications - advanced IVR, conversational AI, virtual agents, chat, SMS campaigns \&amp; secure payments.

### iPlum

iPlum is used by business of all sizes who need a reliable calling and texting solution.  Your business can be healthcare, financial, sales, customer service, real estate, hospitality and more.

## Key features

### Plum Voice

- API
- Activity Dashboard
- Activity Tracking
- Automated Routing
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Caller ID
- Campaign Management
- Chat/Messaging
- Customizable Reports
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Real-Time Data
- Reporting & Statistics
- Third-Party Integrations
- Voice Mail

### iPlum

- API
- Activity Dashboard
- Activity Tracking
- Automated Routing
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Caller ID
- Campaign Management
- Chat/Messaging
- Customizable Reports
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Real-Time Data
- Reporting & Statistics
- Third-Party Integrations
- Voice Mail

## Links

- [View Plum Voice Profile](https://www.capterra.co.za/software/19653/plum-voice-hosted-ivr)
- [View iPlum Profile](https://www.capterra.co.za/software/1013139/iplum)
- [View Original Comparison](https://www.capterra.co.za/compare/19653/1013139/plum-voice-hosted-ivr/vs/iplum)

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