---
description: Compare SmartCustomer vs KiyOh. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SmartCustomer vs KiyOh - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [SmartCustomer \<span\>vs\</span\> KiyOh](https://www.capterra.co.za/compare/184152/195217/sitejabber-business-suite/vs/kiyoh)

# Compare SmartCustomer vs KiyOh

Canonical: https://www.capterra.co.za/compare/184152/195217/sitejabber-business-suite/vs/kiyoh

> Detailed comparison between SmartCustomer and KiyOh. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SmartCustomer | KiyOh |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 65 | 0 |
| **Starting Price** | - | €21,95 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### SmartCustomer

Online businesses of all sizes, across all verticals, looking to accelerate growth using customer reviews to boost their online presence, resulting in increased conversions and sales.

### KiyOh

Designed for webshops who want to collect ratings and reviews, it helps receive and publish unedited feedback as well as tips from customers and perform unannounced checks to prevent misuse.

## Key features

### SmartCustomer

- API
- Activity Tracking
- Campaign Management
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Negative Feedback Management
- Real-Time Data
- Reminders
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### KiyOh

- Campaign Management
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing

## Links

- [View SmartCustomer Profile](https://www.capterra.co.za/software/184152/sitejabber-business-suite)
- [View KiyOh Profile](https://www.capterra.co.za/software/195217/kiyoh)
- [View Original Comparison](https://www.capterra.co.za/compare/184152/195217/sitejabber-business-suite/vs/kiyoh)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare SmartCustomer vs KiyOh - Capterra South Africa 2026","description":"Compare SmartCustomer vs KiyOh. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/184152/195217/sitejabber-business-suite/vs/kiyoh","about":[{"@id":"https://www.capterra.co.za/software/184152/sitejabber-business-suite#software"},{"@id":"https://www.capterra.co.za/software/195217/kiyoh#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/184152/195217/sitejabber-business-suite/vs/kiyoh#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/184152/195217/sitejabber-business-suite/vs/kiyoh#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"SmartCustomer","description":"SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.\n\nBeyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.\n\nSmartCustomer currently supports over 60K brands in building connections based on trust and transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95909d3d-6d61-47d0-af49-d1974f422adf.png","url":"https://www.capterra.co.za/software/184152/sitejabber-business-suite","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/184152/sitejabber-business-suite#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":65},"operatingSystem":"Cloud"},{"name":"KiyOh","description":"With KiyOh, collect, publish and share independent customer reviews in social media. This solution also provides automation.","url":"https://www.capterra.co.za/software/195217/kiyoh","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/195217/kiyoh#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"offers":{"price":"21.95","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"SmartCustomer vs KiyOh","position":3,"item":"https://www.capterra.co.za/compare/184152/195217/sitejabber-business-suite/vs/kiyoh","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/184152/195217/sitejabber-business-suite/vs/kiyoh#breadcrumblist"}]}
</script>