---
description: Compare CloudTalk vs Stream. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CloudTalk vs Stream - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [CloudTalk \<span\>vs\</span\> Stream](https://www.capterra.co.za/compare/182004/185894/cloudtalk/vs/stream)

# Compare CloudTalk vs Stream

Canonical: https://www.capterra.co.za/compare/182004/185894/cloudtalk/vs/stream

> Detailed comparison between CloudTalk and Stream. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CloudTalk | Stream |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 268 | 9 |
| **Starting Price** | US$19,00 | US$0,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

### Stream

Stream supports chat messaging and activity feed technology for applications in diverse industries: community, gaming, fintech, Telemedicine, live events, dating, and health \&amp; wellness.

## Key features

### CloudTalk

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- FCC Compliance
- Integrations Management
- KPI Monitoring
- Lead Management
- Monitoring
- Real-Time Data
- Recording
- Reporting/Analytics
- Third-Party Integrations
- Virtual Extensions

### Stream

- API
- Access Controls/Permissions
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View CloudTalk Profile](https://www.capterra.co.za/software/182004/cloudtalk)
- [View Stream Profile](https://www.capterra.co.za/software/185894/stream)
- [View Original Comparison](https://www.capterra.co.za/compare/182004/185894/cloudtalk/vs/stream)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CloudTalk vs Stream - Capterra South Africa 2026","description":"Compare CloudTalk vs Stream. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/182004/185894/cloudtalk/vs/stream","about":[{"@id":"https://www.capterra.co.za/software/182004/cloudtalk#software"},{"@id":"https://www.capterra.co.za/software/185894/stream#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/182004/185894/cloudtalk/vs/stream#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/182004/185894/cloudtalk/vs/stream#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"CloudTalk","description":"CloudTalk is a cloud-based call center software for sales and customer service teams, built to streamline inbound and outbound communication in one powerful workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations (including HubSpot, Salesforce, and Pipedrive), CloudTalk offers an AI Voice Agent and AI-powered features that help agents automate their daily workflows and boost efficiency.\n\nBenefit from global coverage across 160+ countries, exceptional call quality and AI Conversational Intelligence that turns every conversation into actionable insights. Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/52cbcf46-d1c1-4ea9-aaef-70af46250d6b.png","url":"https://www.capterra.co.za/software/182004/cloudtalk","@id":"https://www.capterra.co.za/software/182004/cloudtalk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":268},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Stream","description":"Stream powers chat messaging &amp; activity feeds for billions of global end-users across thousands of different apps. With Stream, you can accelerate the launch of your app with assistance from ready-made APIs and SDKs that feature unparalleled performance and user experience that would otherwise take years to build in-house. By leveraging Stream, you free up more time for your team to focus on developing features that make your app unique.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dbf6a9c4-b3f2-4cbb-b655-48b1e5948d7c.png","url":"https://www.capterra.co.za/software/185894/stream","@id":"https://www.capterra.co.za/software/185894/stream#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":9},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/182004/185894/cloudtalk/vs/stream#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Accounting Software","position":2,"item":"/directory/30083/call-accounting/software","@type":"ListItem"},{"name":"CloudTalk vs Stream","position":3,"item":"https://www.capterra.co.za/compare/182004/185894/cloudtalk/vs/stream","@type":"ListItem"}]}]}
</script>