---
description: Compare Zoho Assist vs FetchIt. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho Assist vs FetchIt - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/31955/remote-desktop/software) > [Zoho Assist \<span\>vs\</span\> FetchIt](https://www.capterra.co.za/compare/181775/182373/zoho-assist/vs/gofetchit)

# Compare Zoho Assist vs FetchIt

Canonical: https://www.capterra.co.za/compare/181775/182373/zoho-assist/vs/gofetchit

> Detailed comparison between Zoho Assist and FetchIt. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Assist | FetchIt |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 1390 | 13 |
| **Starting Price** | ₹480,00 | US$119,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Zoho Assist

Outsourced IT \&amp; MSP Support, IT Support, Customer Help Desks.

### FetchIt

Veterinary Clinics

## Key features

### Zoho Assist

- API
- Customizable Reports
- Dashboard
- For MSPs
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Participant Screen Sharing
- Recording
- Remote Access/Control
- Reporting/Analytics
- Scheduling
- Screen Sharing
- Self Service Portal
- Support Ticket Management
- Surveys & Feedback
- Video Chat
- Video Conferencing

### FetchIt

- Client Management
- Patient Records Management
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Self Service Portal

## Links

- [View Zoho Assist Profile](https://www.capterra.co.za/software/181775/zoho-assist)
- [View FetchIt Profile](https://www.capterra.co.za/software/182373/gofetchit)
- [View Original Comparison](https://www.capterra.co.za/compare/181775/182373/zoho-assist/vs/gofetchit)

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