---
description: Compare Viber vs Product Fruits. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Viber vs Product Fruits - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Product Fruits](https://www.capterra.co.za/compare/180348/1011214/viber/vs/product-fruits)

# Compare Viber vs Product Fruits

Canonical: https://www.capterra.co.za/compare/180348/1011214/viber/vs/product-fruits

> Detailed comparison between Viber and Product Fruits. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Product Fruits |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4060 | 89 |
| **Starting Price** | - | US$111,00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Product Fruits

Product teams, customer success managers and support leads use Product Fruits to shorten time to value, increase feature adoption and reduce churn.

## Key features

### Viber

- API
- Communication Management
- Feedback Management
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Personalization
- Reporting/Analytics
- Video Support

### Product Fruits

- API
- Activity Tracking
- Communication Management
- Configurable Workflow
- Content Management
- Engagement Tracking
- Feedback Management
- For No-Code Development
- For Websites
- In-App Training
- Interactive Content
- Live Chat
- Reporting/Analytics
- Self Service Tools
- Survey/Poll Management
- Surveys & Feedback
- User Onboarding

## Links

- [View Viber Profile](https://www.capterra.co.za/software/180348/viber)
- [View Product Fruits Profile](https://www.capterra.co.za/software/1011214/product-fruits)
- [View Original Comparison](https://www.capterra.co.za/compare/180348/1011214/viber/vs/product-fruits)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Viber vs Product Fruits - Capterra South Africa 2026","description":"Compare Viber vs Product Fruits. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/180348/1011214/viber/vs/product-fruits","about":[{"@id":"https://www.capterra.co.za/software/180348/viber#software"},{"@id":"https://www.capterra.co.za/software/1011214/product-fruits#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/180348/1011214/viber/vs/product-fruits#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/180348/1011214/viber/vs/product-fruits#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"Viber","description":"Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f690dc78-6972-4f26-bf1b-2b6674db3444.png","url":"https://www.capterra.co.za/software/180348/viber","@id":"https://www.capterra.co.za/software/180348/viber#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4060,"ratingValue":4.4},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Product Fruits","description":"Product Fruits is a product adoption platform that helps product teams onboard, guide and support users directly inside their applications using AI-powered personalization.\n\nElvin, an AI agent, generates complete onboarding flows including copy, structure and design that adapt in real time based on user behavior and role. The platform creates interactive product tours, contextual tooltips, progress checklist and in-app announcements that guide users through complex workflows.\n\nSetup requires installing a Chrome extension to build experiences visually, then adding a JavaScript snippet to publish them live. Most teams complete this in under an hour.\n\nThe platform includes AI-generated surveys and NPS prompts that capture user sentiment based on behavior. In-app help center and Elvin Copilot answer user questions from approved knowledge sources, reducing support ticket volume by 66%.\n\nProduct teams use Product Fruits to shorten time to value, increase feature adoption, reduce churn.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4a9aa438-cb20-4816-ae04-f0be114bbe40.png","url":"https://www.capterra.co.za/software/1011214/product-fruits","@id":"https://www.capterra.co.za/software/1011214/product-fruits#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":89,"ratingValue":4.7},"offers":{"price":"111","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.za/compare/180348/1011214/viber/vs/product-fruits#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Viber vs Product Fruits","position":3,"item":"https://www.capterra.co.za/compare/180348/1011214/viber/vs/product-fruits","@type":"ListItem"}]}]}
</script>