---
description: Compare EngageBay CRM vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare EngageBay CRM vs Bigin by Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [EngageBay CRM \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.co.za/compare/178819/204998/engagebay-marketing/vs/bigin-by-zoho-crm)

# Compare EngageBay CRM vs Bigin by Zoho CRM

Canonical: https://www.capterra.co.za/compare/178819/204998/engagebay-marketing/vs/bigin-by-zoho-crm

> Detailed comparison between EngageBay CRM and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | EngageBay CRM | Bigin by Zoho CRM |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 907 | 724 |
| **Starting Price** | US$14,99 | US$1,00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Key features

### EngageBay CRM

- Calendar/Reminder System
- Channel Management
- Client Management
- Client Tracking
- Dashboard
- Deal Management
- Engagement Tracking
- For Real Estate
- For Startups
- Form Builder
- Lead Capture
- Lead Management
- Real Time Editing
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Transfers/Routing
- Visitor Tracking
- Web Forms

### Bigin by Zoho CRM

- Calendar/Reminder System
- Channel Management
- Client Management
- Client Tracking
- Dashboard
- Deal Management
- Engagement Tracking
- For Real Estate
- For Startups
- Form Builder
- Lead Capture
- Lead Management
- Real Time Editing
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Transfers/Routing
- Visitor Tracking
- Web Forms

## Links

- [View EngageBay CRM Profile](https://www.capterra.co.za/software/178819/engagebay-marketing)
- [View Bigin by Zoho CRM Profile](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/178819/204998/engagebay-marketing/vs/bigin-by-zoho-crm)

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