---
description: Compare Lyssna vs Userlytics. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Lyssna vs Userlytics - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/32295/user-testing/software) > [Lyssna \<span\>vs\</span\> Userlytics](https://www.capterra.co.za/compare/178766/181202/usabilityhub/vs/userlytics)

# Compare Lyssna vs Userlytics

Canonical: https://www.capterra.co.za/compare/178766/181202/usabilityhub/vs/userlytics

> Detailed comparison between Lyssna and Userlytics. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lyssna | Userlytics |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 86 | 55 |
| **Starting Price** | US$0,00 | US$69,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Lyssna

Designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders to gain valuable insights and improve customer experiences.

### Userlytics

From solo founders and small teams to Fortune 100 companies, Userlytics offers flexible pricing, scalable tools, and a global panel to support UX research at any stage.

## Key features

### Lyssna

- A/B Testing
- Audience Targeting
- Commenting/Notes
- Conversion Rate Optimization
- Demographic Data
- For Mobile
- For Websites
- Heatmaps
- Performance Metrics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Unmoderated Testing
- Video Support
- Visual Analytics

### Userlytics

- A/B Testing
- Audience Targeting
- Commenting/Notes
- Conversion Rate Optimization
- Demographic Data
- For Mobile
- For Websites
- Heatmaps
- Performance Metrics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Unmoderated Testing
- Video Support
- Visual Analytics

## Links

- [View Lyssna Profile](https://www.capterra.co.za/software/178766/usabilityhub)
- [View Userlytics Profile](https://www.capterra.co.za/software/181202/userlytics)
- [View Original Comparison](https://www.capterra.co.za/compare/178766/181202/usabilityhub/vs/userlytics)

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