---
description: Compare Lyssna vs Userfeel. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Lyssna vs Userfeel - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Prototyping Tools](/directory/31086/prototyping/software) > [Lyssna \<span\>vs\</span\> Userfeel](https://www.capterra.co.za/compare/178766/178866/usabilityhub/vs/userfeel-com)

# Compare Lyssna vs Userfeel

Canonical: https://www.capterra.co.za/compare/178766/178866/usabilityhub/vs/userfeel-com

> Detailed comparison between Lyssna and Userfeel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lyssna | Userfeel |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 86 | 16 |
| **Starting Price** | US$0,00 | US$30,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Lyssna

Designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders to gain valuable insights and improve customer experiences.

### Userfeel

Digital agencies, web designers, web developers, ux researchers, marketers, customer experience executives, website and e-commerce owners.

## Key features

### Lyssna

- A/B Testing
- Audience Targeting
- Customer Experience Management
- Customer Segmentation
- Customizable Questions
- Data Import/Export
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Reporting/Analytics
- Screen Activity Recording
- Search/Filter
- Software Testing Management
- Statistical Analysis
- Survey/Poll Management
- Surveys & Feedback
- Unmoderated Testing
- Usability Testing
- User Research Analysis

### Userfeel

- A/B Testing
- Audience Targeting
- Customer Experience Management
- Customer Segmentation
- Customizable Questions
- Data Import/Export
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Reporting/Analytics
- Screen Activity Recording
- Search/Filter
- Software Testing Management
- Statistical Analysis
- Survey/Poll Management
- Surveys & Feedback
- Unmoderated Testing
- Usability Testing
- User Research Analysis

## Links

- [View Lyssna Profile](https://www.capterra.co.za/software/178766/usabilityhub)
- [View Userfeel Profile](https://www.capterra.co.za/software/178866/userfeel-com)
- [View Original Comparison](https://www.capterra.co.za/compare/178766/178866/usabilityhub/vs/userfeel-com)

-----

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