---
description: Compare Groove vs EngageBay CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Groove vs EngageBay CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Software](/directory/32195/sales-engagement-platform/software) > [Groove \<span\>vs\</span\> EngageBay CRM](https://www.capterra.co.za/compare/177789/178819/groove/vs/engagebay-marketing)

# Compare Groove vs EngageBay CRM

Canonical: https://www.capterra.co.za/compare/177789/178819/groove/vs/engagebay-marketing

> Detailed comparison between Groove and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Groove | EngageBay CRM |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 146 | 907 |
| **Starting Price** | US$50,00 | US$14,99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Groove

Chief Sales Officer, SVP/RVP Sales, VP Sales, Chief Revenue Officer, Sales Director, Sales Manager, Sales Operations, Revenue Operations, Sales Enablement

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### Groove

- API
- Activity Tracking
- CRM
- Call Tracking Metrics
- Client Management
- Content Management
- Customer Database
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Performance Management
- Performance Metrics
- Reminders
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Workflow Management

### EngageBay CRM

- API
- Activity Tracking
- CRM
- Call Tracking Metrics
- Client Management
- Content Management
- Customer Database
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Performance Management
- Performance Metrics
- Reminders
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Workflow Management

## Links

- [View Groove Profile](https://www.capterra.co.za/software/177789/groove)
- [View EngageBay CRM Profile](https://www.capterra.co.za/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.co.za/compare/177789/178819/groove/vs/engagebay-marketing)

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