---
description: Compare Nextiva vs Avaya Cloud Office. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Nextiva vs Avaya Cloud Office - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Nextiva \<span\>vs\</span\> Avaya Cloud Office](https://www.capterra.co.za/compare/175788/212483/nextiva/vs/avaya-ip-office)

# Compare Nextiva vs Avaya Cloud Office

Canonical: https://www.capterra.co.za/compare/175788/212483/nextiva/vs/avaya-ip-office

> Detailed comparison between Nextiva and Avaya Cloud Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Avaya Cloud Office |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 914 | 45 |
| **Starting Price** | US$25,00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | - |
| **Training** | Videos | - |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### Avaya Cloud Office

Customer Service Supervisor , Contact Center Team Lead

## Key features

### Nextiva

- API
- Auto-Dialer
- Call Center Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customer Experience Management
- Customizable Reports
- Employee Coaching Tools
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Quality Management
- Reporting/Analytics
- Screen Sharing
- Transfers/Routing
- Unified Communications
- Video Conferencing
- Virtual Extensions

### Avaya Cloud Office

- API
- Call Center Management
- Chat/Messaging
- Conferencing
- Contact Management
- Customer Experience Management
- Employee Coaching Tools
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Quality Management
- Reporting/Analytics
- Screen Sharing
- Unified Communications
- Video Conferencing

## Links

- [View Nextiva Profile](https://www.capterra.co.za/software/175788/nextiva)
- [View Avaya Cloud Office Profile](https://www.capterra.co.za/software/212483/avaya-ip-office)
- [View Original Comparison](https://www.capterra.co.za/compare/175788/212483/nextiva/vs/avaya-ip-office)

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