---
description: Compare Nextiva vs Voys. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Nextiva vs Voys - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> Voys](https://www.capterra.co.za/compare/175788/205434/nextiva/vs/voys)

# Compare Nextiva vs Voys

Canonical: https://www.capterra.co.za/compare/175788/205434/nextiva/vs/voys

> Detailed comparison between Nextiva and Voys. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Voys |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 914 | 0 |
| **Starting Price** | US$25,00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | In Person, Webinars, Documentation, Videos |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### Voys

Companies of all sizes and sectors

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Monitoring
- Call Routing
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Fax Management
- Mobile Access
- Multi-Channel Communication
- Queue Management
- SIP Trunking
- Unified Communications
- Video Conferencing
- Voicemail Transcription

### Voys

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Monitoring
- Call Routing
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Fax Management
- Mobile Access
- Multi-Channel Communication
- Queue Management
- SIP Trunking
- Unified Communications
- Video Conferencing
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.capterra.co.za/software/175788/nextiva)
- [View Voys Profile](https://www.capterra.co.za/software/205434/voys)
- [View Original Comparison](https://www.capterra.co.za/compare/175788/205434/nextiva/vs/voys)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs Voys - Capterra South Africa 2026","description":"Compare Nextiva vs Voys. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/175788/205434/nextiva/vs/voys","about":[{"@id":"https://www.capterra.co.za/software/175788/nextiva#software"},{"@id":"https://www.capterra.co.za/software/205434/voys#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/175788/205434/nextiva/vs/voys#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/175788/205434/nextiva/vs/voys#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.co.za/software/175788/nextiva","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/175788/nextiva#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Voys","description":"Voys provides internet calling for businesses of all sizes. Its online management system adapts to the company's needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ab42b4e-44e4-458c-b75a-ae8723657c79.png","url":"https://www.capterra.co.za/software/205434/voys","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/205434/voys#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs Voys","position":3,"item":"https://www.capterra.co.za/compare/175788/205434/nextiva/vs/voys","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/175788/205434/nextiva/vs/voys#breadcrumblist"}]}
</script>