---
description: Compare Nextiva vs VoIP.ms. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare Nextiva vs VoIP.ms - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> VoIP.ms](https://www.capterra.co.za/compare/175788/203084/nextiva/vs/voip-ms)

# Compare Nextiva vs VoIP.ms

Canonical: https://www.capterra.co.za/compare/175788/203084/nextiva/vs/voip-ms

> Detailed comparison between Nextiva and VoIP.ms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | VoIP.ms |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 914 | 697 |
| **Starting Price** | US$25,00 | US$1,10 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Webinars, Documentation, Videos |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### VoIP.ms

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Computer Telephony Integration
- Employee Directory
- For Cloud Phone Systems
- Live Chat
- Online Voice Transmission
- Predictive Dialer
- Reporting/Analytics
- SIP Trunking
- Video Conferencing
- Virtual Extensions
- VoIP Connection
- Voicemail Transcription

### VoIP.ms

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Computer Telephony Integration
- Employee Directory
- For Cloud Phone Systems
- Live Chat
- Online Voice Transmission
- Predictive Dialer
- Reporting/Analytics
- SIP Trunking
- Video Conferencing
- Virtual Extensions
- VoIP Connection
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.capterra.co.za/software/175788/nextiva)
- [View VoIP.ms Profile](https://www.capterra.co.za/software/203084/voip-ms)
- [View Original Comparison](https://www.capterra.co.za/compare/175788/203084/nextiva/vs/voip-ms)

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