---
description: Compare UserTesting vs Userfeel. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare UserTesting vs Userfeel - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [UserTesting \<span\>vs\</span\> Userfeel](https://www.capterra.co.za/compare/173755/178866/usertesting/vs/userfeel-com)

# Compare UserTesting vs Userfeel

Canonical: https://www.capterra.co.za/compare/173755/178866/usertesting/vs/userfeel-com

> Detailed comparison between UserTesting and Userfeel. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | UserTesting | Userfeel |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 130 | 16 |
| **Starting Price** | US$250,00 | US$30,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### UserTesting

Product teams, marketers, digital and customer experience executives across industries, including Retail, Financial Services, Healthcare, B2B and Consumer Tech, and more.

### Userfeel

Digital agencies, web designers, web developers, ux researchers, marketers, customer experience executives, website and e-commerce owners.

## Key features

### UserTesting

- A/B Testing
- Audience Targeting
- Collaboration Tools
- Customer Experience Management
- Customer Segmentation
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Multi-Channel Data Collection
- Product Lifecycle Management
- Reporting/Analytics
- Screen Activity Recording
- Surveys & Feedback
- Unmoderated Testing
- Usability Testing
- User Journeys
- User Research Analysis

### Userfeel

- A/B Testing
- Audience Targeting
- Collaboration Tools
- Customer Experience Management
- Customer Segmentation
- Customizable Reports
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Multi-Channel Data Collection
- Real-Time Data
- Reporting/Analytics
- Screen Activity Recording
- Surveys & Feedback
- Unmoderated Testing
- Usability Testing
- User Journeys
- User Research Analysis

## Links

- [View UserTesting Profile](https://www.capterra.co.za/software/173755/usertesting)
- [View Userfeel Profile](https://www.capterra.co.za/software/178866/userfeel-com)
- [View Original Comparison](https://www.capterra.co.za/compare/173755/178866/usertesting/vs/userfeel-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare UserTesting vs Userfeel - Capterra South Africa 2026","description":"Compare UserTesting vs Userfeel. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/173755/178866/usertesting/vs/userfeel-com","about":[{"@id":"https://www.capterra.co.za/software/173755/usertesting#software"},{"@id":"https://www.capterra.co.za/software/178866/userfeel-com#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/173755/178866/usertesting/vs/userfeel-com#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/173755/178866/usertesting/vs/userfeel-com#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"UserTesting","description":"UserTesting enables every organization to deliver the best customer experience powered by human insights. With UserTestings on-demand human insights platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0bcaae66-cb27-486b-8151-3d36755449bc.png","url":"https://www.capterra.co.za/software/173755/usertesting","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/173755/usertesting#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":130},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Userfeel","description":"Userfeel is a usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app.\n\nUserfeel was designed and developed by Usability Researchers for Usability Researchers but also for newcomers to UX Research and anyone who wants to optimize their website or app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3828c0af-16ab-432d-bb23-79dab87e6aa0.png","url":"https://www.capterra.co.za/software/178866/userfeel-com","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/178866/userfeel-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":16},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"UserTesting vs Userfeel","position":3,"item":"https://www.capterra.co.za/compare/173755/178866/usertesting/vs/userfeel-com","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/173755/178866/usertesting/vs/userfeel-com#breadcrumblist"}]}
</script>