---
description: Compare Giftbit vs refive. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Giftbit vs refive - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Giftbit \<span\>vs\</span\> refive](https://www.capterra.co.za/compare/173343/1029251/giftbit/vs/refive)

# Compare Giftbit vs refive

Canonical: https://www.capterra.co.za/compare/173343/1029251/giftbit/vs/refive

> Detailed comparison between Giftbit and refive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Giftbit | refive |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 82 | 1 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Giftbit

Giftbit is used by market research companies, HR departments, marketing teams, customer success managers, sales directors, event planners, and any organization with reward programs.

### refive

Businesses who want to connect with and retain their offline customers and that are active in retail or hospitality - from SMEs to large enterprises

## Key features

### Giftbit

- Activity Dashboard
- CRM
- Communication Management
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Discount Management
- Engagement Tracking
- Loyalty Cards
- Loyalty Program
- Monitoring
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Rewards Catalog
- Rewards Management
- Third-Party Integrations
- eCards

### refive

- Activity Dashboard
- CRM
- Communication Management
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Loyalty Cards
- Loyalty Program
- Performance Metrics
- Reporting/Analytics
- Rewards Management
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View Giftbit Profile](https://www.capterra.co.za/software/173343/giftbit)
- [View refive Profile](https://www.capterra.co.za/software/1029251/refive)
- [View Original Comparison](https://www.capterra.co.za/compare/173343/1029251/giftbit/vs/refive)

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