---
description: Compare HelpWire vs RemotePC. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare HelpWire vs RemotePC - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [HelpWire \<span\>vs\</span\> RemotePC](https://www.capterra.co.za/compare/169762/173304/helpwire/vs/remotepc)

# Compare HelpWire vs RemotePC

Canonical: https://www.capterra.co.za/compare/169762/173304/helpwire/vs/remotepc

> Detailed comparison between HelpWire and RemotePC. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HelpWire | RemotePC |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 79 | 583 |
| **Starting Price** | US$0,00 | US$29,50 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | Videos |

## Best for

### HelpWire

Small and Medium-sized Businesses&#10;Small Business Owner&#10;IT Support Companies&#10;Help Desk Support Teams&#10;Managed Service Providers&#10;Technology Consultants&#10;IT Managers&#10;System Administrators

### RemotePC

Consumers, SMBs, Enterprises

## Key features

### HelpWire

- API
- Chat/Messaging
- File Sharing
- File Transfer
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Session Transfer
- Single Sign On
- Troubleshooting
- Unattended Access
- User Management

### RemotePC

- Activity Tracking
- Chat/Messaging
- Event Logs
- File Sharing
- File Transfer
- Real-Time Chat
- Real-Time Data
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Secure Login
- Session Transfer
- Troubleshooting
- Unattended Access
- User Management
- Video Conferencing
- Whiteboard

## Links

- [View HelpWire Profile](https://www.capterra.co.za/software/169762/helpwire)
- [View RemotePC Profile](https://www.capterra.co.za/software/173304/remotepc)
- [View Original Comparison](https://www.capterra.co.za/compare/169762/173304/helpwire/vs/remotepc)

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