---
description: Compare Trustpilot vs Review Tool. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Trustpilot vs Review Tool - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Review Tool](https://www.capterra.co.za/compare/169618/197545/trustpilot/vs/review-tool)

# Compare Trustpilot vs Review Tool

Canonical: https://www.capterra.co.za/compare/169618/197545/trustpilot/vs/review-tool

> Detailed comparison between Trustpilot and Review Tool. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trustpilot | Review Tool |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 1202 | 12 |
| **Starting Price** | US$299,00 | US$69,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Review Tool

Review Tool serves all local businesses that want to get more online reviews. Here is a list of some of the industries that are current clients are coming from https://reviewtool.com/industries/

## Key features

### Trustpilot

- Activity Dashboard
- Campaign Management
- Customer Experience Management
- Dashboard
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Third-Party Integrations
- Visual Analytics

### Review Tool

- Activity Dashboard
- Campaign Management
- Customer Experience Management
- Dashboard
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Third-Party Integrations
- Visual Analytics

## Links

- [View Trustpilot Profile](https://www.capterra.co.za/software/169618/trustpilot)
- [View Review Tool Profile](https://www.capterra.co.za/software/197545/review-tool)
- [View Original Comparison](https://www.capterra.co.za/compare/169618/197545/trustpilot/vs/review-tool)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Trustpilot vs Review Tool - Capterra South Africa 2026","description":"Compare Trustpilot vs Review Tool. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/169618/197545/trustpilot/vs/review-tool","about":[{"@id":"https://www.capterra.co.za/software/169618/trustpilot#software"},{"@id":"https://www.capterra.co.za/software/197545/review-tool#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/169618/197545/trustpilot/vs/review-tool#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/169618/197545/trustpilot/vs/review-tool#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.co.za/software/169618/trustpilot","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/169618/trustpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Review Tool","description":"ReviewTool is an online review management software that enables local businesses to ask their clients via text or email to write a review for them on Google, Yelp, Facebook, and other review sites. With Review Tool, customers not only can generate more reviews but can also monitor their online reviews as well as that of their competitors from around the web. Using Review Tool, clients can also display their reviews on their website using customizable web widgets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5074fb2e-4b69-47ac-a5f5-40f6d98156a9.png","url":"https://www.capterra.co.za/software/197545/review-tool","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/197545/review-tool#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":12},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/30750/reputation-management/software","@type":"ListItem"},{"name":"Trustpilot vs Review Tool","position":3,"item":"https://www.capterra.co.za/compare/169618/197545/trustpilot/vs/review-tool","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/169618/197545/trustpilot/vs/review-tool#breadcrumblist"}]}
</script>