---
description: Compare Trustpilot vs Screeb. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Trustpilot vs Screeb - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Screeb](https://www.capterra.co.za/compare/169618/1021951/trustpilot/vs/screeb)

# Compare Trustpilot vs Screeb

Canonical: https://www.capterra.co.za/compare/169618/1021951/trustpilot/vs/screeb

> Detailed comparison between Trustpilot and Screeb. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trustpilot | Screeb |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 1204 | 42 |
| **Starting Price** | US$299,00 | €135,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Screeb

Medium \&amp; Large Companies&#10;Product Teams&#10;CX Teams&#10;Marketing Teams&#10;Digital Teams&#10;Project Teams

## Key features

### Trustpilot

- Customizable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Fields
- Visual Analytics

### Screeb

- Customizable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Fields
- Visual Analytics

## Links

- [View Trustpilot Profile](https://www.capterra.co.za/software/169618/trustpilot)
- [View Screeb Profile](https://www.capterra.co.za/software/1021951/screeb)
- [View Original Comparison](https://www.capterra.co.za/compare/169618/1021951/trustpilot/vs/screeb)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Trustpilot vs Screeb - Capterra South Africa 2026","description":"Compare Trustpilot vs Screeb. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/169618/1021951/trustpilot/vs/screeb","about":[{"@id":"https://www.capterra.co.za/software/169618/trustpilot#software"},{"@id":"https://www.capterra.co.za/software/1021951/screeb#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/169618/1021951/trustpilot/vs/screeb#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/169618/1021951/trustpilot/vs/screeb#webpage","publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.co.za/software/169618/trustpilot","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/169618/trustpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1204,"ratingValue":4.5},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Screeb","description":"Understand, Ask, Engage, and Guide Your Users, All In One Place.\n\nScreeb brings everything you need to elevate your product experience — observe user behavior through session replays, gather insights with surveys, analyze data with AI, and guide users with product tours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7f716853-1d69-4135-b273-fbb9a5998ff3.jpeg","url":"https://www.capterra.co.za/software/1021951/screeb","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1021951/screeb#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":42,"ratingValue":4.5},"offers":{"price":"135","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/30750/reputation-management/software","@type":"ListItem"},{"name":"Trustpilot vs Screeb","position":3,"item":"https://www.capterra.co.za/compare/169618/1021951/trustpilot/vs/screeb","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/169618/1021951/trustpilot/vs/screeb#breadcrumblist"}]}
</script>