---
description: Compare Trustpilot vs Online Surveys. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Trustpilot vs Online Surveys - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Online Surveys](https://www.capterra.co.za/compare/169618/1008614/trustpilot/vs/online-surveys)

# Compare Trustpilot vs Online Surveys

Canonical: https://www.capterra.co.za/compare/169618/1008614/trustpilot/vs/online-surveys

> Detailed comparison between Trustpilot and Online Surveys. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Online Surveys |
| **Overall rating** | 4.5/5 | 3.6/5 |
| **Total Reviews** | 1202 | 10 |
| **Starting Price** | US$299,00 | US$15,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation | Videos |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Online Surveys

Intended for online survey management.

## Key features

### Trustpilot

- API
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### Online Surveys

- Dashboard
- Monitoring
- Negative Feedback Management
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Social Media Integration
- Survey/Poll Management

## Links

- [View Trustpilot Profile](https://www.capterra.co.za/software/169618/trustpilot)
- [View Online Surveys Profile](https://www.capterra.co.za/software/1008614/online-surveys)
- [View Original Comparison](https://www.capterra.co.za/compare/169618/1008614/trustpilot/vs/online-surveys)

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