---
description: Compare Shopmonkey vs SAM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Shopmonkey vs SAM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/20006/auto-repair/software) > [Shopmonkey \<span\>vs\</span\> SAM](https://www.capterra.co.za/compare/169022/211766/shopmonkey/vs/sam)

# Compare Shopmonkey vs SAM

Canonical: https://www.capterra.co.za/compare/169022/211766/shopmonkey/vs/sam

> Detailed comparison between Shopmonkey and SAM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shopmonkey | SAM |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 263 | 30 |
| **Starting Price** | US$199,00 | NZ$85,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Shopmonkey

Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations.

### SAM

Whether it’s just you or you’ve got a team of 20, we’ve got solutions to make your job easier. SAM workshop software solutions are made to make workshop management easy as. Just ask us.

## Key features

### Shopmonkey

- API
- Accounting
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Communication Management
- Customer Database
- Customer History
- Employee Scheduling
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Point of Sale (POS)
- Reminders
- Reporting & Statistics
- Service History
- VIN Lookup

### SAM

- API
- Accounting
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Communication Management
- Customer Database
- Customer History
- Employee Scheduling
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Point of Sale (POS)
- Reminders
- Reporting & Statistics
- Service History
- VIN Lookup

## Links

- [View Shopmonkey Profile](https://www.capterra.co.za/software/169022/shopmonkey)
- [View SAM Profile](https://www.capterra.co.za/software/211766/sam)
- [View Original Comparison](https://www.capterra.co.za/compare/169022/211766/shopmonkey/vs/sam)

-----

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