---
description: Compare Text Request vs Wati. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Text Request vs Wati - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> Wati](https://www.capterra.co.za/compare/167015/204314/text-request/vs/wati)

# Compare Text Request vs Wati

Canonical: https://www.capterra.co.za/compare/167015/204314/text-request/vs/wati

> Detailed comparison between Text Request and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Wati |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1193 | 202 |
| **Starting Price** | US$59,00 | US$59,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Wati

End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.

## Key features

### Text Request

- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- Chat/Messaging
- Communication Management
- Contact Management
- Dashboard
- Inbox Management
- Interaction Tracking
- Live Chat
- Mass Texting
- Monitoring
- Real-Time Data
- Reporting/Analytics
- SMS Messaging
- Template Management

### Wati

- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- Chat/Messaging
- Communication Management
- Contact Management
- Dashboard
- Inbox Management
- Interaction Tracking
- Lead Management
- Live Chat
- Mass Texting
- Natural Language Processing
- Reporting/Analytics
- SMS Messaging
- Support Ticket Management
- Template Management

## Links

- [View Text Request Profile](https://www.capterra.co.za/software/167015/text-request)
- [View Wati Profile](https://www.capterra.co.za/software/204314/wati)
- [View Original Comparison](https://www.capterra.co.za/compare/167015/204314/text-request/vs/wati)

-----

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