---
description: Compare Text Request vs SMS Gateway. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Text Request vs SMS Gateway - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Text Request \<span\>vs\</span\> SMS Gateway](https://www.capterra.co.za/compare/167015/172541/text-request/vs/bulk-sms-gateway-software)

# Compare Text Request vs SMS Gateway

Canonical: https://www.capterra.co.za/compare/167015/172541/text-request/vs/bulk-sms-gateway-software

> Detailed comparison between Text Request and SMS Gateway. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | SMS Gateway |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1193 | 2 |
| **Starting Price** | US$59,00 | ₹29,78 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### SMS Gateway

Designed for businesses of all sizes in advertising, automobile, banking, education, insurance, and other industries, it is an SMS marketing tool that helps with OTP SMS, campaigns, etc.

## Key features

### Text Request

- API
- Campaign Scheduling
- Contact Management
- Dashboard
- Live Chat
- Mass Texting
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Personalization
- Polls/Voting
- Real-Time Chat
- Real-Time Data
- Reminders
- Reporting/Analytics
- Review Monitoring
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### SMS Gateway

- API
- Contact Management
- Mass Texting
- Polls/Voting
- Reporting/Analytics
- Scheduled Messaging
- Shortcodes

## Links

- [View Text Request Profile](https://www.capterra.co.za/software/167015/text-request)
- [View SMS Gateway Profile](https://www.capterra.co.za/software/172541/bulk-sms-gateway-software)
- [View Original Comparison](https://www.capterra.co.za/compare/167015/172541/text-request/vs/bulk-sms-gateway-software)

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