---
description: Compare Text Request vs HelloSend. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Text Request vs HelloSend - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Text Request \<span\>vs\</span\> HelloSend](https://www.capterra.co.za/compare/167015/1071911/text-request/vs/HelloSend)

# Compare Text Request vs HelloSend

Canonical: https://www.capterra.co.za/compare/167015/1071911/text-request/vs/HelloSend

> Detailed comparison between Text Request and HelloSend. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | HelloSend |
| **Overall rating** | 4.6/5 | 1.0/5 |
| **Total Reviews** | 1193 | 1 |
| **Starting Price** | US$59,00 | US$25,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### HelloSend

HelloSend is used by sales teams, marketing professionals, customer support managers, CRM administrators, and business development directors.

## Key features

### Text Request

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Dashboard
- Live Chat
- Mass Texting
- Mobile Alerts
- Monitoring
- Personalization
- Polls/Voting
- Real-Time Chat
- Real-Time Data
- Reminders
- Review Monitoring
- SMS Messaging
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### HelloSend

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Mass Texting
- SMS Messaging
- Scheduled Messaging

## Links

- [View Text Request Profile](https://www.capterra.co.za/software/167015/text-request)
- [View HelloSend Profile](https://www.capterra.co.za/software/1071911/HelloSend)
- [View Original Comparison](https://www.capterra.co.za/compare/167015/1071911/text-request/vs/HelloSend)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Text Request vs HelloSend - Capterra South Africa 2026","description":"Compare Text Request vs HelloSend. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/167015/1071911/text-request/vs/HelloSend","about":[{"@id":"https://www.capterra.co.za/software/167015/text-request#software"},{"@id":"https://www.capterra.co.za/software/1071911/HelloSend#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/167015/1071911/text-request/vs/HelloSend#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/167015/1071911/text-request/vs/HelloSend#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.co.za/software/167015/text-request","@id":"https://www.capterra.co.za/software/167015/text-request#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"HelloSend","description":"HelloSend is a messaging platform that unifies SMS, voice, and WhatsApp communications into one system. It integrates with various CRM systems to streamline customer interactions through personalized messaging. The Unified Inbox consolidates conversations across multiple channels, enhancing operational efficiency. Automated Workflows enable pre-defined message sequences based on triggers, ensuring consistent communication without manual intervention. Personalized Templates automatically incorporate CRM details for customized messages, while the messaging feature delivers tailored content to recipients. The analytics component tracks key metrics such as delivery and engagement rates, allowing for strategy optimization. The platform serves numerous customers across many countries, facilitating improved communication processes and supporting business operations through integrated messaging solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/869a1412-118c-49c2-8624-ea3f11358a33.webp","url":"https://www.capterra.co.za/software/1071911/HelloSend","@id":"https://www.capterra.co.za/software/1071911/HelloSend#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":1.0,"bestRating":5,"ratingCount":1},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.za/compare/167015/1071911/text-request/vs/HelloSend#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Text Request vs HelloSend","position":3,"item":"https://www.capterra.co.za/compare/167015/1071911/text-request/vs/HelloSend","@type":"ListItem"}]}]}
</script>
