---
description: Compare Social Places vs GuestXM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Social Places vs GuestXM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Local SEO Tools](/directory/33515/local-seo-tools/software) > [Social Places \<span\>vs\</span\> GuestXM](https://www.capterra.co.za/compare/166891/189329/go-review/vs/online-reputation-management)

# Compare Social Places vs GuestXM

Canonical: https://www.capterra.co.za/compare/166891/189329/go-review/vs/online-reputation-management

> Detailed comparison between Social Places and GuestXM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Social Places | GuestXM |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 21 | 15 |
| **Starting Price** | - | €49,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, iPhone (Mobile) |
| **Support** | Email/Help Desk, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Social Places

Customer feedback and AI reputation management platform designed for multi-location and franchise brands. Our solution is great in-house marketing teams and agencies.

### GuestXM

GuestXM is a customer experience management and intelligence platform: AI-powered social listening, sentiment analysis, and online engagement tools to keep brand reputation your strategic advantage.

## Key features

### Social Places

- AI/Machine Learning
- Alerts/Notifications
- Chat/Messaging
- Complaint Monitoring
- Customer Experience Management
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Data Visualization
- Feedback Management
- Multi-Channel Communication
- Multi-Location
- Performance Metrics
- Reporting/Analytics
- Reputation Management
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Third-Party Integrations
- Widgets

### GuestXM

- AI/Machine Learning
- Alerts/Notifications
- Chat/Messaging
- Complaint Monitoring
- Customer Experience Management
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Data Visualization
- Feedback Management
- Multi-Channel Communication
- Multi-Location
- Performance Metrics
- Reporting/Analytics
- Reputation Management
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Third-Party Integrations
- Widgets

## Links

- [View Social Places Profile](https://www.capterra.co.za/software/166891/go-review)
- [View GuestXM Profile](https://www.capterra.co.za/software/189329/online-reputation-management)
- [View Original Comparison](https://www.capterra.co.za/compare/166891/189329/go-review/vs/online-reputation-management)

-----

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