Social Places vs AreTheyHappy

Not provided by vendor

Not provided by vendor

• Ease of Use

  4,9 (21)

• Features & Functionality

  4,8 (21)

• Customer Service

  4,9 (21)

• Value for Money

  4,9 (21)

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• Ease of Use

  4,9 (15)

• Features & Functionality

  4,6 (15)

• Customer Service

  5,0 (15)

• Value for Money

  4,7 (15)

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Customer feedback and reputation management platform designed for multi-location and franchise brands, restaurants, banks, telecommunication businesses, retailers, as well as government officials.

AreTheyHappy is used by restaurant chains and hospitality businesses to grow brand awareness and revenue, monitor customer experience, analyze choice drivers while coordinating internally better.

• Alerts/Notifications
• Complaint Monitoring
• Customizable Forms
• Data Import/Export
• Data Visualization
• Feedback Management
• Search/Filter
• Sentiment Analysis
• Social Media Integration
• Survey/Poll Management

See all features

• Alerts/Notifications
• Complaint Monitoring
• Customizable Forms
• Data Import/Export
• Data Visualization
• Feedback Management
• Search/Filter
• Sentiment Analysis
• Social Media Integration
• Survey/Poll Management

See all features

Web/Installed

Mobile

Web/Installed

Mobile

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• 24/7 (Live rep)
• Chat