Social Places vs Hello Customer

Social Places

by Social Places

View Profile

Hello Customer

by Insider Metrics

View Profile
Not provided by vendor
Not provided by vendor

Overall

4,9 (21)

Overall

4,2 (6)
Customer feedback and reputation management platform designed for multi-location and franchise brands, restaurants, banks, telecommunication businesses, retailers, as well as government officials.
Cross industry
10/10
  • Alerts/Notifications
  • Complaint Monitoring
  • Customizable Forms
  • Data Import/Export
  • Data Visualization
  • Feedback Management
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Survey/Poll Management
10/10
  • Alerts/Notifications
  • Complaint Monitoring
  • Customizable Forms
  • Data Import/Export
  • Data Visualization
  • Feedback Management
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Survey/Poll Management

Web/Installed

Mobile

Web/Installed

Mobile

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

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